Vision Statement

First Colony will be recognized as a vibrant mixed-use community in which to live, work, shop, and play, known for its natural beauty, architectural design integrity, amenities, recreational opportunities, cultural diversity and consistent deed restriction enforcement.

Mission Statement

The mission of First Colony Community Services Association is to provide quality leisure opportunities and amenities, to preserve the First Colony character, and to advocate for a unified First Colony while acting in a financially responsible manner.

A true master-planned community near southwest Houston located in Fort Bend County, First Colony has unsurpassed amenities and conveniences with a sense of family & community. First Colony is a unique blend of residential neighborhoods and businesses with protective architectural guidelines and meticulously maintained streets, lakes, parks, and greenbelts.
Beautifully landscaped and well maintained, First Colony offers a spectacle of tree lined streets, miles of walking paths, lush parks and lakes for truly unlimited recreational opportunities.
First Colony Community Services Association (FCCSA) has on-site management which allows members to receive prompt response to questions and closer interaction with staff and members. Members can contact staff members through personal visits, telephone or e-mail.

About Us

FCCSA Size

14,201 Voting Units 80 Different Neighborhoods
9,103 Single Family Residential Units 784 Multi-Family Units
6,628 in Sugar Land (73%) 4,314 Non-Residential Units (retail, office, private schools, churchs, etc.)
2,475 in Missouri City (27%)

Our Purpose

According to our Articles of Incorporation, we are obliged to do the following:
The purpose or purposes for which said Association is organized are the act as agent for the civic and social benefit and betterment of the residents and property owners of the First Colony Community in Fort Bend County, Texas. Those purposes being as follows:

  • To exercise all of the powers and privileges and perform all of the duties and obligations of the Association as set forth in the Declaration of Covenants, Conditions and Restrictions;
  • To affix, levy collect and enforce payment by any lawful means, all charges or assessments pursuant to the terms of the Restrictions;
  • To acquire by gift, purchase or otherwise, own, hold, improve, build upon, operate, maintain, convey, sell, lease, transfer, dedicate for public use or otherwise dispose of real or personal property in connection with the affairs of this Association subject to the limitations set forth in the Restrictions;
  • To borrow money, to mortgage, pledge, or hypothecate any or all of its real or personal property as security for money borrowed or debts incurred subject to the limitations set forth in the Restrictions;
  • To promote and provide recreational and other facilities for the residents and owners of said property;
  • To provide any activity or service conducted for the mutual benefit of residents and owners as provided in the Restrictions and to have an to exercise any and all powers, rights and privileges which a corporation organized under the Non-Profit Corporation law of the State of Texas, by law may now or hereafter exercise

Administration

Executive Director
Formulates and administers company policies and develops long-range goals and objectives. Maintain member, volunteer, contractor, municipal and community relationships.
Reviews analyses of activities, costs, operations, and forecast data to determine department or organization progress toward stated goals and objectives. Responsible for the activities on internal departments for which responsibility is delegated to further attainment of goals and objectives.
Responsible for Staff development. Responsible for guideline development.
Prepares neighborhood document development, including conveyances and annexations. Liaison to Board of Directors, attends meetings, prepares Board packages, assists with Board development
Association Representative (Registered Agent) for all legal/corporate matters. Maintain corporate records. Works with attorney on corporate matters. Execute documents. Attends Neighborhood Representative meetings and other meetings as necessary to keep abreast of the issues facing the membership.
Coordinates annual meeting and annual Board of Director elections. Maintains day-to-day management of office organization.
Coordinates other meetings as necessary. Prepares annual business plan and progress reports.
Director of Administrative Services
Administrative support of the Executive Director and Board of Directors Responsible for coordinating the recording of documents with the County Clerk’s office.
Works with Board of Directors regarding elections, ongoing communication, annual and monthly meetings, training sessions and information binders. Prepares agenda for Associations of First Colony (AFC) & Plantation Settlement of First Colony (PSFC) meetings & transcribes meeting minutes.
Coordinates the information for the Board packets and gets the information to the Board of Directors before Board meetings. Makes location arrangements for annual meeting including coordinating staff duties. Prepares handouts for meeting.
Office notary public. Registers staff for conferences/classes and meetings.
Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities and records and transcribes meeting minutes. Coordinates Board candidate’s information. Prepares & coordinates ballot information for yearly Board elections
Our Qualified and Experienced Staff

Most of the FCCSA staff has 5+ years with the Association, with many having 10+ years. Staff members are expected to keep abreast of current industry issues and regulations, with many of the FCCSA staff being Certified Managers for Community Associations (CMCA). The CMCA is the only national certification program designed exclusively for managers of homeowner and condominium associations and cooperatives. Several states currently require HOA managers to be certified, however Texas does not have this requirement. To obtain the CMCA certification, a candidate must demonstrate knowledge in many areas of community management, including:

  • Governance & Legal Matters
  • Risk Management & Insurance
  • Contracting
  • Human Resources Management
  • Budgets, Reserves, Investments & Assessments
  • Maintenance
  • Meetings Management
Board of Directors
The Board consists of 7 elected volunteer members service 3 year terms. The Boards main focus is:
  • Outward vision rather than an internal preoccupation
  • Encouragement of diversity in viewpoints
  • Strategic leadership more than administrative detail
  • Clear distinction of Association Board and staff roles
  • Collective rather than individual decisions
  • The future rather than the past and present
  • Proactivity rather than reactivity
  • Ensure that the Association operates in a fiscally sound and efficient manner

Accounting

The First Colony Accounting Department staff works with homeowners, business owners, volunteers, real estate agents, title companies, vendors, builders, developers, MUD Districts, teh cities of Sugar Land and Missouri City, and Fort Bend County. The department’s staff consists of:

  • Director of Finance
  • Accounting Supervisor
  • Accounts Payable/Payroll Coordinator
  • Accounts Receivable Coordinator
  • Accounts Receivable Clerk

General Department Responsibilities

  • Perform all recordkeeping and reporting for FCCSA, its subsidiaries and related entities
  • Work with respective boards, neighborhood reps, and managers to develop appropriate budgets and assessments
  • Work with members to inform, build relationships and receive concerns
  • Work with FCCSA managers to support departmental operations
  • Maintain member database and assist with property file management
  • Provide title companies and prospective owners with information required to complete home/business sales and refinancing
  • Property liability, director and officer insurance coverage procurement and management

Financial Responsibilities

  • Financial monitoring, reporting & budgeting for FCCSA- 24 neighborhood subsidiaries and two managed/related entities (Associations of First Colony and Plantation Settlement at First Colony)
  • Quarterly FCCSA budget updates and financial forecasts
  • Internal management support and information
  • Billing/collections for 10,000+ residential and corporate members for FCCSA assessments, neighborhood assessments (30 neighborhoods) and voluntary contribution requests (36 neighborhoods)
  • Accounts Payable, processing and tracking operating, reserve and capital expenses of the Association
  • Audits & Tax Returns
  • Payroll/Personnel/Benefits
  • Banking & Investing Relations
  • Cash Management
  • Investment of Funds
  • Bank Reconciliation (38 per month
  • Reserve Study & Reporting
  • Coordinate audits and tax returns
  • Coordinate the reserve studies
  • Manage personnel and payroll related services
  • Utility usage tracking and reporting, department education needs.

Working With Members

  • Relationship building with neighborhood representatives and members through service
  • Assist Neighborhood Reps with their Neighborhood budgets (18 neighborhoods) and with Voluntary Contribution Funds (65 neighborhoods)
  • Administer member payment plans
  • Prepare maintenance quotes for member home and business property sales & refinancing
  • Prepare resale certificates
  • Prepare 60 Day letters for mortgage companies
  • Record closing/owner information when a property is sold
  • Help members resolve billing and other issues through the Billing Hotline

Other Support

  • Payroll/Benefits Administration
  • Ad Valorem Tax Database & Payments for 530 Accounts
  • Maintain Account/Usage Information for over 600 Utility Accounts
  • Solicit, Review & Evaluate Bids on Utility Contracts
  • Monitor & Maintain Proof of Vendor Insurance Coverage
  • W-9 and 1099 Processing
  • Conversion of Association Records from Paper to Digital
  • Work with Association Attorney for Collections

Reason for Existence

The Community Standards staff is charged with upholding this Amended & Restated Declaration of Covenants, Conditions & Restrictions of First colony. The entire staff is involved in treating each violation fairly (without any preferential treatment). Consistent monitoring and enforcement helps to ensure members are maintaining the highest property values possible for their homes. The goal will always be to preserve the aesthetic & architectural integrity of the community.

Staff

  • Director of Community Standards
  • Residential Inspectors
  • Director of Commercial Services
  • PIC Coordinators
  • Community Standards Administrative Assistant

Community Standards Duties

Each inspector performs inspections in assigned neighborhoods (3000+ homes each) and in commercial areas using general inspection criteria. Together, the inspectors service a total of 10,025 single family homes, townhomes (including Plantation Settlement Subdivision) and 500 commercial.tenant properties.

The most important aspect of an inspector’s job is Customer Service.

The inspector not only follows up on deed restriction notices or violation letters; but also provides other services such as….

  • Inputs all data into the computerized tracking system.
  • Follows up on all complaints or member inquiries.
  • Explains violations and/or provides information regarding First Colony’s deed restrictions and guidelines.
  • Responds to member questions via email and telephone calls in a timely manner.
  • Answers all correspondence.
  • Meets with members on an as requested basis (either at their home or FCCSA office).
  • Personally communicates with members to resolve difficult issues.
  • Inspects homes that have been sold and issues the appropriate level of Certificate of Compliance.
  • Delivers Welcome Packets to new members- in an effort to meet them and establish a rapport.

Financial Responsibilities

  • Financial monitoring, reporting & budgeting for FCCSA- 24 neighborhood subsidiaries and two managed/related entities (Associations of First Colony and Plantation Settlement at First Colony)
  • Quarterly FCCSA budget updates and financial forecasts
  • Internal management support and information
  • Billing/collections for 10,000+ residential and corporate members for FCCSA assessments, neighborhood assessments (30 neighborhoods) and voluntary contribution requests (36 neighborhoods)
  • Accounts Payable, processing and tracking operating, reserve and capital expenses of the Association
  • Audits & Tax Returns
  • Payroll/Personnel/Benefits
  • Banking & Investing Relations
  • Cash Management
  • Investment of Funds
  • Bank Reconciliation (38 per month
  • Reserve Study & Reporting
  • Coordinate audits and tax returns
  • Coordinate the reserve studies
  • Manage personnel and payroll related services
  • Utility usage tracking and reporting, department education needs.

Property Improvement

PIC Coordinator
  • REceives and processes member requests for changes, additions, repairs and maintenance of home and landscaping.
  • Verifies that the request is permissible- as determined by the deed restrictions and neighborhood guidelines.
  • Works with members to facilitate the process in a timely manner.
Director of Commercial Services
  • Responsible for following Development Guidelines and Supplementals for 100+ commercial properties.
  • Coordinates builder and member submissions for PIC review process.
  • Reviews all signage types as per the signage and Artwork Guidelines.
  • Receives submittals and schedules visitors for PIC meetings.
Committee
  • Committee reviews applications from existing homeowners that cannot be approved by staff and determines if the requested improvement is within the guidelines and/or deed restrictions.
  • Consists of member volunteers, in good standing, appointed annually by the Board of Directors.
  • Also includes a contracted architect and Board of Director liaison

The Notice Process

1. A Deed Restriction Notice, or 1st letter, is sent when the non-compliance issue is first observed or reported. 3. A 2nd letter is sent approximately 30- 45 days after the 1st if the original issue has not been cured. Member is advised to cure the violation within 10 days of the 2nd letter.
2. Members that are in need of assistance are requested to contact us. Recently revised letters & guidelines have resulted in more friendly customer relations and fewer complaints. 4. A 3rd letter is sent if the violation remains uncured. This letter informs the member that if the issue is not cured, they are invited to attend the hearing of the Covenants Committee regarding their violation.

Covenants Committee

The Covenants Committee consists of volunteer members in good standing that are appointed by the Board of Directors to serve on the Committee on an annual basis. This Committee holds hearings for Deed REstriction violations, modification request appeals and fine appeals. They can also impose sanctions or resolve violations per mutual agreement as required by the Amended & Restated Covenants, Conditions and Restrictions.

Prior to the Hearing of the Covenants Committee

The inspector visits each home in violation and takes pictures showing the violation in question and downloads the picture into the computer system.
The pictures are then presented to the Covenants Committee via a PowerPoint presentation.
Committee members discuss the issues and decide the outcome and sanction (if any). Members may attend the meeting and present their comments or other relevant information.
The Member is then notified of the decision and fine (if applicable). The Member has the right to appeal any decision (in person or in writing) to the Committee first and if still not satisfied may then appeal to the Board of Directors, within 30 days of Covenants meeting.

Staff

  • Director of Operations & Landscape
  • Project Coordinators
  • Director of Water Management
  • Landscape Services Specialist
  • Landscape Services Coordinator
  • Operations Administrator

Responsibilities

Perform regularly scheduled inspections of all FCCSA assets Work closely with surrounding entities
Coordinates contractor work efforts Assist with creation and implementation of departmental budgets
Reserve projects Working with homeowners and neighborhood reps
General and Capital Repair projects Assist other departments with special projects and events
Work Order System Creation and maintenance Administrative and record keeping duties
Asset Redevelopment Monitor and report on water usage

G.I.S. Integration

A Geographic Information System (G.I.S.) integrates hardware, software and data for capturing, managing, analyzing, and displaying all forms of geographically referenced information. It allows us to view, understand, question, interpret, and visualize data in many years. This data quickly reveals relationships, patterns and trends in the form of maps, globes, reports and charts.
FCCSA has a new GIS based work order and reporting app, LUKE. With LUKE, you can report any maintenance requests directly to FCCSA. LUKE additionally provides follow-up services to keep you informed on the status of your request. The app works with iPhone and Android. For more information and to download the free app, please visit http://www.getluke311.com.

General Assets Recreation Amenities
5 Guard Houses 10 Neighborhood Pools
340 Electric Meters 50 Meter Lap Pool
Approximately 16 Miles of Fencing 17 Park and Playground Locations
Mailbox Pads and Bricked Mailbox Enclosures 6 Tennis Courts
FCCSA Office Building 4 Volleyball Courts
1,000 Ornamental Street Lights Community Clubhouse
124 Neighborhood Entrance Monuments and Lighting Approximately 10 Miles of Sidewalks and Trails
9 Lakes Disc Golf Course
6 Miles of Bulkhead Boat House
6 Private Streets and Access Control Gates Docks and Fishing Piers
Bocce Ball Courts
Horseshoe Pits

Landscaping

The landscape staff oversees First Colony’s largest maintenance contracts utilizing numerous contractors and services, to maintain the vast amounts of landscaping throughout the community. Hedges, trees, and planting beds are groomed regularly to keep these areas free of unwanted vegetation and to obtain a uniform appearance. Soil and water is analyzed. Tree and plant health are evaluated regularly to ensure that an attractive and sustainable soft scape is achieved. Mowing services range from finely manicured landscape reserves to field mowing easements. As part of the neighborhood and matching fund programs, the landscape staff also coordinate seasonal color changes of planting beds as well as neighborhood entrance bed upgrades.

Census

750 Mile of Underground Irrigation Lines Approx. 200 Computerized Irrigation Controllers
Approx. 50,000 Irrigation Heads 600 Acres of Common Area
Approx. 45,000 Trees Fire Ant Program
5 Pump Stations A Weather Station with 2 Repeaters

165 Neighborhood Entrances and Boulevard Planting Beds

LED Lighting

In a continued effort to seek out new technologies that will effectively reduce operating costs, FCCSA evaluated the performance of LED (light-emitting diode) light fixtures. It was determined that there is a cost savings. When the monument lights need to be replaced, it will be done with the LED lights.

Residential Street Tree Pruning

In an effort to provide residents beautiful, uniformly and properly pruned street tree canopies that will comply with the City of Sugar Land ordinance and FCCSA guidelines. FCCSA prunes the residential street trees within the Association.
While the city of Missouri City does not have an ordinance regarding street tree pruning, FCCSA members residing in Missouri City fall under Association guidelines and will receive the same benefit from this service.

Staff

  • Director of Community Relations
  • Recreation Supervisor
  • Morning Receptionist
  • Afternoon Receptionist
  • 4 Part-time Seasonal Boathouse Staff
  • Operations Administrator

Responsibilities

Produce monthly newsletter Organize Welcome Wagon Program
Collect and log assessment payments Maintain website, Facebook and e-blasts
Plan, market and implement special events Organize the Neighborhood Representative Program
Plan and implement recreation and aquatic programs Operate multi-telephone system to answer incoming calls
Oversees First Colony Swim Team and Ft. Bend Masters Swim Team Distribute pool tags.keys to the residents and enter information

Perform class registration, pool party rentals and facility rentals

Volunteer Opportunities

Realtor Advisory Committee

The Realtor Advisory Committee is comprised of Realtors in the area that meet quarterly with the Community Relations Manager. The purpose of the committee is for FCCSA and the Realtors to share information. The Realtors then have the most up-to-date information to help make their job easier, more productive, and gives valuable input to FCCSA on what people are looking for in a community they choose to live in.

Neighborhood Representative

Interested in getting to know your neighbors and community a little better? Then we have a job for you! Volunteer to be your Neighborhood’s Representative.
Neighborhood Representatives are a vital communication link between First Colony Community Services Association (FCCSA) and their neighborhoods… helping to create a sense of community. Representatives are elected annually by the property owners in their neighborhoods and serve a one-year term. Each separate neighborhood may have up to three elected Representatives that will attend Neighborhood REp meetings (usually 4 per year) hosted by FCCSA and then share information from these meetings with their neighbors.
A representative can also:

  • Plan and organize special neighborhood events (i.e. ice cream socials, national Night Out)
  • Participate in the Welcome Wagon Program for new residents
  • Oversee the use of neighborhood voluntary contribution
  • Create a distribution email list for subdivision to help keep neighbors informed
  • Participate in “Yard of the Month” program
Other Volunteer Committees
  • Property Improvement Committee
  • Finance Committee
  • Covenants Committee

Recreational & Aquatic Programs

FCCSA has many classes throughout the year for adults and children. Some of these include:

Art Yoga Fencing Swim Lessons
Martial Arts Paddleboard Yoga Kids Spanish Classes Summer Camp for Kids
Adult Fitness Classes Tennis Lessons for Adults & Children

And Much More!

Rental Facilities

Kayak Check-Out Heritage Colony Clubhouse & Pool Rental
The boathouse allows the association to bring additional recreation opportunities to Oyster Creek and Brooks Lake. The kayak checkout is open weekends from late April to late October. There is no post to checkout a kayak for FCCSA members. You must have a current FCCSA pool tag as proof of residency. Non-residents may checkout by purchasing a pass at the FCCSA office. The Clubhouse is available for members to rent and is great for bridal showers, birthdays and much more, 40 people maximum. Also the newly renovated Heritage Colony pool is available for rental during the summer, which includes a grill and water volleyball.

Special Events

July 4th Freedom 5K Run/Walk Dragon Boat Regatta Other Events
This annual patriotic event has over 1,000 runners, walkers and spectators participate. Proceeds benefit local charities. The Annual Dragon Boat Regatta is held at the beautiful Brooks Lake in First Colony in October. The Regatta has come to be known as one of the largest multicultural and team building activities in Fort Bend County bringing in over 5,000 participants and visitors. First Colony is an in-kind sponsor for the event and has participated in the race.
  • Disc Golf Tournament
  • Movie Night at the Park
  • Community-Wide Garage Sale
  • Shred Days
  • Mobile Blood Drive
  • National Night Out
  • And More!

Aquatic Center

Lap Pool

Operates as a “Swim at your Own Risk” facility. Lifeguards are not on duty..
Used as a lap swimming/competitive pool
A pool key issued to residents with deposit (refundable when key is returned). Over 1,000 keys issued to date
Signed liability form required
First Colony Swim Team practices and holds meets at the year-round heated 50 meter pool.

Aquatic Center Lap Pool Hours

Mon-Sat: 5am – 10pm
Sun: 4pm – 10pm (closed in the morning for maintenance)

Leisure Pool
Beach Entry Lazy River Interactive Toys
Waterslide Vortex Pool Splash Pad