The Community Standards Department is responsible for assisting homeowners in understanding deed restrictions and their purpose and enforcement in an effort to maintain property values in your neighborhoods. These restrictions exist to assure our members a high quality of life that is consistent in appearance and quality, while allowing as much individual expression as possible. FCCSA is a group of neighborhoods that exhibit an immense amount of pride in their community and respect for their neighbors.
If you have any questions or concerns regarding deed restrictions please e-mail the Community Standards Department at firstname.lastname@example.org.
If you have questions regarding property improvement requests, concerns or issues please e-mail the PIC Coordinator at PIC@firstcolony.org.
Reason for Existence
The Community Standards staff is charged with upholding this Amended & Restated Declaration of Covenants, Conditions & Restrictions of First colony. The entire staff is involved in treating each violation fairly (without any preferential treatment). Consistent monitoring and enforcement helps to ensure members are maintaining the highest property values possible for their homes. The goal will always be to preserve the aesthetic & architectural integrity of the community.
Community Standards Duties
Each inspector performs inspections in assigned neighborhoods (3000+ homes each) and in commercial areas using general inspection criteria. Together, the inspectors service a total of 10,025 single family homes, townhomes (including Plantation Settlement Subdivision) and 500 commercial properties.
The inspector not only follows up on deed restriction notices or violation letters; but also provides other services such as….
- Inputs all data into the computerized tracking system.
- Follows up on all complaints or member inquiries.
- Explains violations and/or provides information regarding First Colony’s deed restrictions and guidelines.
- Responds to member questions via email and telephone calls in a timely manner.
- Answers all correspondence.
- Meets with members on an as requested basis (either at their home or FCCSA office).
- Personally communicates with members to resolve difficult issues.
- Inspects homes that have been sold and issues the appropriate level of Certificate of Compliance.
- Delivers Welcome Packets to new members- in an effort to meet them and establish a rapport.
The Notice Process
|1. A Deed Restriction Notice, or 1st letter, is sent when the non-compliance issue is first observed or reported.
||3. A 2nd letter is sent approximately 30- 45 days after the 1st if the original issue has not been cured. Member is advised to cure the violation within 30 days of the 2nd letter.
|2. Members that are in need of assistance are requested to contact us. Recently revised letters & guidelines have resulted in more friendly customer relations and fewer complaints.
||4. A 3rd letter is sent if the violation remains uncured. This letter informs the member that if the issue is not cured, they are invited to attend the hearing of the Covenants Committee regarding their violation.
First Colony Community Services Association (FCCSA) strives to provide quality service while encouraging residents to take pride in their home. Deed Restriction enforcement helps to maintain property values and to improve the overall appearance of the community. Regular inspections are done on a monthly basis, but may vary due to vacations, holiday schedules or weather. If you have any questions for your inspector, please call (281) 634-9500.